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mm customer strategy GmbH

Office address:

Grasserstr. 10
D-80339 München

+49 (89) 2123145-0

Rockwinkeler Heerstr. 14
D-28355 Bremen

+49 (421) 331099-0


Yvonne Martini
Dr Markus Müller-Martini

Munich District Court 
VAT Reg No
HRB 185565

Designed by:

slius GmbH - Werkstatt für Webdesign & Grafik




Liability for content

We have created the content of this website with the utmost care. However, we can not guarantee that it is accurate, complete or up-to-date. Pursuant to § 7(1) TMG (German Telemedia Act), as service providers we are responsible for our own content on this website under applicable laws. However, under §§ 8 to 10 TMG we as service providers are not obliged to monitor transmitted or stored third party information or to look into circumstances that indicate illegal activities. Any obligations under applicable laws to remove or block the use of information remain unaffected. However, any relevant liability can only come into effect from the time we become aware of a concrete violation of laws. We will remove such content immediate when we become aware of said violation.

Liability for links

Our website contains links to external, third-party websites, the content of which is beyond our control. For this reason we can not assume any liability for said third-party content. The respective provider or operator of such websites is responsible for the content of the linked websites. The linked websites were examined for possible violations of the law at the time they were linked. No illegal content was discovered at the time they were linked. However, it is not reasonable to expect an ongoing monitoring of the linked websites without specific indications of violations of the law. We will remove such links immediate should we become aware of such violations.


The content and works on these pages created by the website operators are subject to German copyright. Any copying, processing, distribution and any kind of use beyond the scope of copyright requires the written consent of the respective author or creator. Downloads and copies of this website are permitted for personal use only, not for commercial use. Insofar as the content on this website was not created by the operator, the copyrights of third parties will be observed. In particular, third-party content will be designated as such. Should you nonetheless become aware of a copyright infringement, please let us know. We will remove such content immediate when we become aware of such infringement.


Data privacy


This privacy policy is intended to inform the users of this website in accordance with the Federal Data Protection Act and Telemedia Act on the nature, scope and purpose of the collection and use of personal data by the website operator

mm customer strategy GmbH, Herzogspitalstr. 11, D-80331 Munich, Phone: +49 (89) 2123 145-0, www.mm-strategy.com

The website operator takes your privacy very seriously and will treat your personal information confidentially and according to the law.

Please keep in mind that data transmission on the Internet can generally be subject to security vulnerabilities. Full protection against access by strangers is not possible.

Access data

The website operator or website provider collects data about accesses to the site and saves these as "server log files". The following data is logged:

    Visited website

    Time of access

    Amount of data sent in bytes

    Source / reference from which you came to the page

    Used browser

    Operating system used

    Used IP address

The data collected are for statistical purposes only and to improve the website. However, the website operator reserves the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.


This site uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Popular browsers offer the preference option of not allowing cookies. Note: There is no guarantee that you will be able to access all the functions of this website without restrictions if you make the appropriate settings.

Handling of personal data

The website operator collects, uses and transfers your personal data only if this is permitted by law or if you consent to the collection of data.

Personal information means all information that is used to identify your person and which can be traced back to you – such as your name, e-mail address and telephone number.

Handling contact information

If you contact the website operator through the offered contact options, your details will be stored so that they can be used to process and answer your request. Without your consent, this data will not be disclosed to third parties.

Google Analytics

This website uses the "Google Analytics" service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze users' website usage. The service uses "cookies" – text files stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.

On this website the IP anonymization takes effect. The IP address of users is shortened within the member states of the EU and the European Economic Area. This reduction eliminates the personal reference of your IP address. Under the terms of the agreement, which website operators have entered into with Google Inc., Google Inc. uses the information collected to compile an evaluation of website activity and site activity and provide Internet-related services.

You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all features of this website without restriction if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plug-in: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, by clicking on this link, you prevent Google Analytics from collecting data about you within this website.

Here you will find more information on Google Inc's data usage: https://support.google.com/analytics/answer/6004245?hl=en

Rights of the user: information, correction and deletion

As a user, you have the right, upon request, to receive information about stored personally-related data free of charge. If your request does not conflict with a legal obligation to retain data (e.g. data retention), you are entitled to rectify inaccurate data and to block or delete your personal data.

Yvonne Martini

Yvonne MartiniYvonne Martini is co-founder and managing partner of mm customer strategy GmbH. She previously worked as project manager at Roland Berger Strategy Consulting. More»

Dr. Markus Müller-Martini

Dr. Markus Müller-MartiniDr Müller-Martini is co-founder and managing partner of mm customer strategy GmbH. Prior to establishing mm customer strategy he worked as project manager at Oliver Wyman. More»